Egypt is going through a digital revolution in banking. Authorities are multiplying initiatives to promote digital banking and e-payments. Targets are being set for banks to increase digital wallets usage rate and mobile banking adoption. The banks themselves would love to benefit from the economies of scale and operational efficiency brought by digital technologies. 6 key success factors need to be considered to foster digital banking development a) Culture Digital requires

One of the most striking differences between banking in Europe and in Egypt is cash management. Withdrawals and deposits of cash are the dominant operations in the Egyptian banking branches. It is frequent to meet customers with big bags of money in or out of banking branches. In Europe, anti-money laundering laws and electronic payments popularity made large cash operations extremely rare. The diffusion of online banking tools and features made banking branches empty except